What good software looks like at REA

Introduction

Over the years we have created a lot of software at REA ranging from internal tools used by our customer experience team, to mobile apps used by millions of users each month, to data processing engines that crunch hundreds of gigabytes of data. While each piece of software has different functional and non-functional requirements we still have consistent expectations of that software as well as alignment on architectural principles. By taking this general consensus floating in the ether and capturing it using succinct language within high-level categories we have formed a foundation for discussion to ensure we can keep producing good software regardless of team, technology, and timeframe. Additionally, we routinely use this framework to assess all new and existing software to ensure our software continues to meet expectations and, where concerns are detected, to drive change.

The categories – overview

When considering the qualities of good software we use the following lenses:

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